Robert Half Technology recently released a study entitled “Workplace Pulse: Research on Today’s Technology Employment Trends.” After surveying hiring managers in the United States, Robert Half International and CareerBuilder.com reported the following facts:
The top 10 most difficult positions to fill:
1. Sales
2. Customer Service
3. Information Technology
4. Skilled labor/trade
5. Administrative/clerical
6. Engineering
7. Accounting
8. Professional Services
9. Education
10. Research
CIOs polled said their companies’ technical support teams are, on average, 46 percent smaller than the optimal size. Robert Half Technology reported that the ratio of internal end-users to technology support of employees was 136:1, while the idea ratio internal end-users to technology support of employees would be 24:1.
CIOs also reported that it takes 55 days to fill a staff-level IT position and 86 days to fill a manager-level IT position.
The top five measures that firms take to improve staff retention are as follows: providing bonuses, offering salary increases, improving the office environment, providing a more defined career path and offering a more generous benefits package.
Do you work in an IT position? Does your company find it difficult to fill IT positions? We want to hear from you.